Frequently Asked Questions

Peace of Mind

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* $300 savings applies to Emergency Shield Annual Family plan Promotional Rate. Single annual plan renews at $478.88. Family annual plans renews at $599.88

1Repatriation to Hospital Near Home Coverage, Patient Return Transportation Coverage, and Mortal Remains Transportation Coverage benefits shall extend Worldwide.

Worldwide coverage shall automatically extend to the United States, Canada, Mexico, the Caribbean (excluding Cuba), the Bahamas and Bermuda (collectively, “Basic Coverage Area”) (excluding countries referenced on the Office of Foreign Assets Control (“OFAC”) countries, and Antarctica), and extend elsewhere contingent upon ten (10) day prior notice of such travel. Notice may be provided by (i) certified mail, return receipt requested, to the MASA Corporate office; (ii) electronic mail, including delivery confirmation; or (iii) facsimile, including confirmation of delivery, and MASA’s written acknowledgment of such notice. Notice must include a travel itinerary of travel destinations and dates. Unless otherwise authorized by MASA in writing, Worldwide coverage shall apply up to ninety (90) days per trip. During the first year of enrollment, Members requiring Worldwide Coverage must pay their membership in full for the first twelve (12) months prior to receiving this benefit.

2Source: https://www.bbb.org/us/fl/plantation/profile/administrative-services/masa-global-0633-90554822

3Amounts shown reflect actual amounts billed to MASA members. Individual amounts billed by providers vary depending upon various factors.

4Based on estimated air ambulance claims data received by MASA. Individual claims vary.

5Anon,“Air Ambulances” NAIC. (n.d.) February 22, 2022. Accessed September 21, 2022. US Statistic; https://content.naic.org/cipr-topics/air-ambulances

6Anon, “National Association of State EMS officials releases stats on local agencies, 911calls”. EMS1. April 10, 2020. Accessed September 21, 2022. US Statistic;
https://www.ems1.com/ambulance-service/articles/national-association-of-state-ems-officials-releases-stats-on-local-agencies-911-calls-LPQTHJrK2oIpxuR1/

7LorieKonish, “This is the real reason most Americans file for bankruptcy”. CNBC. February 10, 2019. Accessed September 21, 2022.
 https://www.cnbc.com/2019/02/11/this-is-the-real-reason-most-americans-file-for-bankruptcy.html 

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The information provided on this site is for informational purposes only and does not provide any coverage. The benefits listed, and the descriptions thereof,  do not represent the full terms and conditions applicable for usage and may only be offered in some memberships or policies. Premiums and benefits vary depending on the plan selected. MASA MTS utilizes third-party transportation service providers and does not own or lease any vehicles. MASA, MASA Global, MASA MTS and MASA TRS are registered service marks of MASA Holdings, Inc., a Delaware corporation and an affiliated company with Medical Air Services Association, Inc. (MASA), Medical Air Services Association of Florida, Inc. (MASAF), and MASA Insurance Services, Inc. (MISI). Please see disclaimers here https://info.masamts.com/consumer-disclaimers.


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