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Emergency Shield Coverage Benefits

US & CANADA COVERAGE
Emergency Air Ambulance Coverage

In emergency scenarios where treatment is time-sensitive and specialized care is not available, MASA will cover members’ out-of-pocket expenses associated with emergent fixed-wing and rotary aircraft transport. All flights must be ordered by a first responder or transferring physician who deems air transport as medically necessary. 

US & CANADA COVERAGE

Emergency Ground Ambulance Coverage

MASA will cover out-of-pocket expenses incurred by ground ambulance transportation services resulting from a serious emergency to the nearest and most appropriate medical facility or suitable airport. 

US & CANADA COVERAGE
Hospital to Hospital Ambulance Coverage
If a member is hospitalized (for 7+ days and more than 100+ miles away from home), MASA will provide a round-trip ticket and taxi expenses (up to $200) for a family member to visit you during your hospital stay.

WORLDWIDE COVERAGE

Repatriation to Hospital Near Home Coverage
If a member is hospitalized 100+ miles from home, MASA covers all out-of-pocket expenses associated with transporting the member to a medical facility near their home to recuperate around family and in familiar surroundings.

WORLDWIDE COVERAGE

Patient Return Transportation Coverage
If an emergency occurs 100+ miles away from home, MASA will cover a Member’s out-of-pocket expenses for a commercial flight back to their place of residence.
U.S., Canada, Mexico, Caribbean, & more
Companion Transportation Coverage
Nobody should have to experience an emergency situation alone. MASA covers a Member’s spouse, family member, or companion to accompany the Member if they need emergency transportation services.
U.S., Canada, Mexico, Caribbean, & more
Hospital Visitor Transportation Coverage

If a member is hospitalized (for 7+ days and more than 100+ miles away from home), MASA will provide a round-trip ticket and taxi expenses (up to $200) for a family member to visit you during your hospital stay.

U.S., Canada, Mexico, Caribbean, & more
Minor Return Transportation Coverage
In the event a minor is left unattended as a result of a Member utilizing Masa’s emergency services, MASA will cover out-of-pocket transportation expenses associated with the return of the minor to a parent, legal guardian, or other person.
U.S., Canada, Mexico, Caribbean, & more
Pet Return Transportation Coverage
If a member utilizes one of our services while a pet is in their possession, we will provide return transportation of the pet to the member’s residence.
U.S., Canada, Mexico, Caribbean, & more
Vehicle & RV Return Coverage
In the event a vehicle or RV is left unattended as a result of a Member utilizing MASA’s emergency services, MASA will cover out-of-pocket expenses associated with the return of the vehicle to the member’s residence or the appropriate rental company.
US COVERAGE
Organ Retrieval & Organ Recipient Transportation
MASA will provide transportation of an organ to be used in an organ transplant or transportation of a Member, Member’s spouse, or other family member or companion in the event of a needed organ transplant procedure.
Mortal Remains Transportation Coverage
In the event a member dies 100+ miles away from his/her place of residence, MASA will cover air transportation costs to return his/her remains to the commercial airport nearest his/her residence.
US & CANADA COVERAGE
Grandchildren & Great Grandchildren Protection

MASA MTS will cover out-of-pocket expenses for all the Emergency Shield Plan benefits for the Member’s grandchildren and great grandchildren (up to the age of 14) excluding Emergency Air Ambulance Coverage and Hospital to Hospital Ambulance Coverage.

US & CANADA COVERAGE
COVID Quarantine Expense Protection

If a Member contracts COVID outside of the United States and is required to enter a mandatory quarantine, MASA will reimburse out-of-pocket expenses. This coverage includes accommodation, meals and airline re-booking.

US & CANADA COVERAGE
Medical Payments Advisor

It’s no secret that medical bills are confusing and overwhelming. MASA’s professional advisors help Members coordinate communications to health insurers, verify policy enrollment, confirm medical benefits coverage, provide a medical expense outline and much more.

WORLDWIDE COVERAGE

Hospital Private Room Upgrade

MASA will cover up to $1,500 per year in the event a Member needs a private hospital room after using their emergency transportation coverage.

WORLDWIDE COVERAGE

Hospital to Rehab, Skilled Nursing, Long-Term Care or Home Transportation Coverage

Occasionally, high-level treatment is required after an emergency situation. MASA will cover up to $500 in the event a Member’s physician orders non-emergency ground transportation to a rehabilitation facility, skilled nursing facility, long-term care facility or hospice facility.

U.S., Canada, Mexico, Caribbean, & more
Extended Hospital Stay Incidental Expense Coverage

If a member becomes hospitalized over 100 miles from home for an extended period of 7 days or more, MASA will reimburse up to $500 for incidentals incurred. This includes hotels, food, transportation and more.

U.S., Canada, Mexico, Caribbean, & more
Companion Return Transportation Coverage

Booking a last-minute flight is expensive. MASA will provide your companion with a ticket to return home from the nearest airport to where you are hospitalized.

Peace of Mind

You.  Your Family.  Your Finances.

Call to Order: 800-450-6730

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The information provided on this website is for informational purposes only and does not provide any coverage. The benefits listed, and the descriptions thereof, do not represent the full terms and conditions applicable for usage and may only be offered in some memberships or policies. Premiums and benefits vary depending on the benefits selected. For a complete list of benefits, premiums, and full terms, conditions, and restrictions, please refer to the applicable member services agreement for your state and territory. Some or all of MASA MTS’ products and services are not available to residents of AK, ND, NJ, NY, and WA. MASA MTS utilizes third-party transportation service providers for all transportation services and does no town or lease any vehicles. MASA, MASA Global, MASA MTS and MASA TRS are registered service marks of MASA Holdings, Inc., a Delaware corporation and an affiliated company with Medical Air Services Association, Inc. 

WY residents: MASA MTS 800-643-9023, Medical Air Services Association, Inc. provides a membership plan and not insurance coverage and the range of discounts for air ambulance services provided under such membership will vary depending on the provider and the services offered.


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